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Terms & Conditions

Cancellations:

If you change your mind for any reason and the order has not been shipped, we can cancel the order. Please contact us immediately at info@doosh.co.nz. Otherwise, please see the returns policy.


Returns:

Please see the full returns policy.


Pricing:

All pricing shown is in New Zealand Dollars. If you're in New Zealand, the price is GST inclusive. All payments must be in New Zealand dollars - no magic beans, no gold, no chocolate.  Keep in mind that if you are outside New Zealand, your credit card issuer may apply charges for currency conversion. Sorry, but we can't cover that cost for you.


Payment:

We accept Visa, MasterCard, American Express and Bank Deposits. Please note your card information is not disclosed to any other party. Goods will only be dispatched once full payment has been received and funds have been cleared. This may take up to two days with Visa, MasterCard & American Express.

The name that will appear on your statement will be DOOSH.


Freight Charges:

We will only ship to NZ, Australia, UK, U.S.A, Singapore and selected European countries (please contact us if you are unsure).

New Zealand: Shipping within NZ is a flat $8.50 fee - tracked Parcel Post - delivery is estimated at 2-3 business days in NZ.  Express shipping is available for $10.50.

Australia: Shipping to Australia is a flat $15.00 fee - first class airmail - delivery is estimated at 5-15 business days to Australia.

Other Countries: Shipping on all orders is NZD $45. Goods are shipped via FIRST CLASS AIRMAIL with NZ Post. Expect 5-15 working days for delivery.